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Help Centre

702 Pub FAQ — Your Questions, Answered

Can't find what you're looking for? Browse the most common questions from Filipino players below — covering everything from registration and GCash deposits to bonuses, game rules, withdrawals, and account support. If your question isn't here, our 24/7 team is always available.

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702 Pub Help Centre
Philippines · en-PH
All Questions Account & Registration Deposits Withdrawals Bonuses & Promotions Games & Betting Security & Privacy Responsible Gaming
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Account & Registration 8 questions

Creating your 702 Pub account is free and takes under two minutes. Head to the Register page, fill in your full name, Philippine mobile number, email address, date of birth, and a secure password. Once you submit, you'll receive a 6-digit OTP via SMS — enter it to activate your account. After that, make your first deposit and your welcome bonus is automatically applied. That's it — you're ready to play.

The minimum age to register and play at 702 Pub is 18 years old. In some regions or for specific games, the minimum age requirement may be 21. Age verification is part of our registration process — any account found to belong to an underage player will be closed immediately and all transactions reversed. 702 Pub takes underage gambling prevention seriously.

Mobile OTP verification is required to activate your account after registration. Full KYC — submitting a valid government-issued ID (PhilSys, UMID, passport, driver's licence, or voter's ID) — is required before withdrawals above a certain threshold or as part of standard compliance checks. KYC is typically a one-time process per account, and 702 Pub keeps your documents securely encrypted. Players who complete KYC also benefit from faster withdrawal processing.

No — each player is allowed exactly one 702 Pub account. Creating multiple accounts is a violation of our Terms and Conditions and will result in all accounts being permanently closed, with all balances forfeited. If you already have an account and need help accessing it, go to the Login page and use the "Forgot Password?" option, or contact support at support@702pub.xyz.

You can request changes to your registered mobile number or email address by contacting 702 Pub support at support@702pub.xyz. For security reasons, you'll need to verify your identity before any contact details can be changed. This typically requires submitting a copy of a valid ID and confirming your current registered details. Processing time is usually within 24 hours on business days.

You can request account closure by emailing support@702pub.xyz or via live chat. Before closure, any remaining real-money balance will be refunded to your registered GCash, Maya, or bank account (subject to standard KYC requirements). Bonus balances not meeting wagering requirements will be forfeited. If you're closing your account because of concerns about your gambling, please consider the Responsible Gaming tools first — including cooling-off periods or self-exclusion, which are quicker to activate.

On the Login page, click "Forgot Password?" and enter your registered Philippine mobile number. You'll receive a 6-digit OTP via SMS — enter it to verify your identity, then set a new password. The whole process takes under 60 seconds. If your registered mobile number is no longer accessible, contact support@702pub.xyz for manual account recovery.

702 Pub is primarily designed and licensed for Filipino players within the Philippines. Access from outside the Philippines may be subject to local laws and regulations in your current country of residence. If you are an OFW or temporarily abroad, we recommend checking the gaming laws applicable in your current location before playing. For payment purposes, withdrawals are processed in Philippine Peso (PHP) to Philippine payment methods.
Deposits 7 questions

702 Pub accepts all major Philippine payment methods: GCash, Maya (formerly PayMaya), GrabPay, Coins.ph, BDO Online Banking, BPI Online Banking, UnionBank Online, InstaPay/PESONet bank transfers, and Visa/Mastercard debit and credit cards. All deposits are processed in Philippine Peso (₱) — no currency conversion fees.

The minimum deposit at 702 Pub is ₱100. There is no maximum deposit limit for standard members, though certain payment methods may have their own transaction caps (e.g., GCash has a per-transaction limit set by GCash itself). For large deposits, bank transfer via InstaPay or PESONet is usually the most convenient option.

GCash, Maya, and GrabPay deposits are typically credited to your 702 Pub balance instantly — usually within seconds of completing the transaction. Bank transfers via InstaPay are generally credited within 1–15 minutes. PESONet transfers may take up to one banking day. If a deposit hasn't appeared after 30 minutes, contact our 24/7 support team with your transaction reference number for manual verification.

702 Pub does not charge any fees on deposits. However, your bank or e-wallet provider may charge their own transaction fees — for example, some banks charge a small fee for InstaPay transfers. Always check your payment provider's fee schedule if you're unsure. The amount that appears in your 702 Pub balance will be exactly what you deposited from the 702 Pub side.

Don't panic — this occasionally happens due to connection timeouts during the payment process. First, wait 15 minutes and refresh your 702 Pub balance, as the transaction may still be processing. If the balance hasn't updated after 15 minutes, copy your GCash transaction reference number (found in your GCash transaction history) and send it to 702 Pub support via live chat or at support@702pub.xyz. Our team will trace the transaction and manually credit your account, typically within 1 hour.

Yes, 702 Pub accepts Visa and Mastercard debit and credit cards issued by Philippine banks, including BDO, BPI, Metrobank, Security Bank, and others. Note that some Philippine banks may block transactions to gaming platforms by default — if your card is declined, contact your bank to enable online gaming transactions, or use GCash or Maya as an alternative.

Yes — and we strongly encourage it. You can set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Limits take effect immediately and cannot be increased without a 24-hour waiting period (a deliberate cool-down to protect you from impulse decisions). See our Responsible Gaming page for full details on all available tools.
Withdrawals 6 questions

GCash and Maya withdrawals for fully verified accounts are typically processed in under 10 minutes, 24 hours a day, 7 days a week. Bank transfers (BDO, BPI, UnionBank) typically arrive within 1–3 hours during banking hours. Processing times may be slightly longer during peak periods such as weekend evenings or major Philippine holidays.

The minimum withdrawal at 702 Pub is ₱100. Maximum withdrawal amounts per transaction depend on the payment method — for GCash, the maximum is generally subject to GCash's own transaction limits. For larger withdrawals, bank transfer is usually the most suitable option. If you need to withdraw a very large amount, contact our support team to arrange a manual processing request.

702 Pub does not charge any withdrawal fees. Your winnings are yours — we don't take a cut on the way out. Your bank or e-wallet provider may apply their own receiving fees (most Philippine e-wallets receive funds for free), but 702 Pub's side of the transaction is always fee-free.

If your GCash or Maya withdrawal hasn't arrived after 30 minutes, or your bank transfer hasn't arrived after 3 hours, please contact 702 Pub support via live chat or at support@702pub.xyz. Provide your withdrawal request ID (available in your account's transaction history) so the team can trace it quickly. Delays are rare but can happen during high-traffic periods or if additional KYC verification is required.

This is a standard regulatory requirement for licensed gaming platforms — not unique to 702 Pub. KYC (Know Your Customer) verification ensures that withdrawals go to the correct person and helps prevent fraud. You'll typically be asked for a government-issued ID (PhilSys card, UMID, passport, or driver's licence) and a selfie holding the ID. Once verified, future withdrawals usually go through without additional checks.

Withdrawal requests that are still in "Pending" status can be cancelled from your account's withdrawal history page. Once a withdrawal has moved to "Processing" or "Completed" status, it can no longer be cancelled. If you need to cancel a processing withdrawal urgently, contact 702 Pub support immediately via live chat — they may be able to intervene depending on the payment method and current status.
702 pub

702 Pub — fast GCash and Maya withdrawals for Filipino players, 24/7.

Bonuses & Promotions 6 questions

New 702 Pub members receive a welcome bonus of up to ₱5,000 on their first qualifying deposit. The bonus is automatically credited to your account — no promo code needed. The exact bonus amount depends on the size of your first deposit. Full terms, including wagering requirements, are available in our Terms and Conditions.

A wagering requirement (sometimes called a rollover or turnover requirement) means you need to bet a certain total amount before bonus funds can be withdrawn as real money. For example, a ₱1,000 bonus with a 10x wagering requirement means you need to place total bets of ₱10,000 before that bonus converts to withdrawable cash. Your current wagering progress is always visible in your account dashboard. Not all game types contribute equally — check the bonus terms for specific contribution rates.

Yes — 702 Pub regularly runs promotions for existing members including daily rebates, weekly reload bonuses, cashback on losses, referral bonuses, and special event promotions tied to Philippine sports events (PBA Finals, Pacquiao fights, etc.) and festivals. Log in to your account to see currently available promotions. Subscribed members also receive notifications via SMS and email.

Yes, most 702 Pub bonuses have an expiry period — typically 7 to 30 days depending on the specific promotion. If the wagering requirements are not met within the expiry period, the bonus and any winnings generated from it will be forfeited. Expiry dates are always clearly stated in the individual bonus terms. You can check your active bonuses and their remaining time in your account dashboard.

702 Pub's referral program lets you earn bonus credits when you invite friends to join. You'll find your unique referral code in your account settings. Share it with your kabayan — when they register using your code and make their first qualifying deposit, you'll receive a referral bonus credited to your account. The more friends you refer, the more you can earn. Full referral terms are available in your account.

Bonus abuse — including creating multiple accounts to claim multiple welcome bonuses, using coordinated betting strategies to circumvent wagering requirements, or any other fraudulent activity — is strictly prohibited. If 702 Pub detects bonus abuse, the bonuses and any winnings from them will be voided, and the account may be suspended or permanently closed. If you're unsure whether a particular betting approach is allowed, contact support before proceeding.
Games & Betting 7 questions

702 Pub offers a wide range of games specifically popular with Filipino players: Football Betting (Premier League, La Liga, Serie A, AFC), Basketball Betting (PBA, NBA, FIBA), Roulette (European and live dealer), Pusoy (Filipino card game), Bingo (multiple speed variants), Fishing Games, and Color Game (the classic Filipino perya favourite). New games are added regularly — check the homepage for the latest additions.

Log in to your 702 Pub account and navigate to Football Betting or Basketball Betting. Browse the available matches and odds. Click on the odds you want to add to your betslip, enter your stake amount (minimum ₱20 per bet), and confirm. For live betting, odds update in real time as the match progresses. Your bet history is always available in your account for review.

702 Pub offers both standard digital Roulette and live dealer Roulette tables. Place your chips on numbers, colours, odd/even, or other available bet types, then spin the wheel. In European Roulette (single zero), the house edge is lower than American Roulette — generally better for the player. Live dealer tables are hosted by real dealers streamed in real time. Full rules and bet type explanations are available within the Roulette game interface.

Pusoy (also called Filipino Poker or 13 Cards) is a card game where each player is dealt 13 cards and must arrange them into three hands: a 3-card front hand, a 5-card middle hand, and a 5-card back hand — each must rank progressively higher. Points are scored based on how your three hands compare to opponents'. It's one of the most popular Filipino card games and 702 Pub offers both casual and competitive tables. Visit the Pusoy page for full rules and available tables.

Color Game is based on the classic Filipino perya game — three dice, each with six coloured faces (red, yellow, blue, green, white, pink). Players bet on which colour(s) they think will appear when the dice are rolled. If your chosen colour appears on one die, you win 1:1; two dice matching pays 2:1; all three matching pays 3:1. It's simple, fast, and familiar to most Filipino players. See the Color Game page for full details and live tables.

Minimum bet amounts vary by game type. For sports betting (football and basketball), the minimum stake per bet is generally ₱20. For casino games like Roulette and Color Game, minimum bets typically start from ₱5–₱10 per round. Table games like Pusoy have their own minimum buy-in amounts depending on the table tier. Each game's minimum and maximum limits are displayed within the game interface before you start playing.

If a sporting event is officially cancelled, postponed beyond 24 hours of the scheduled kick-off/tip-off time, or abandoned before completion, affected bets are generally voided and your stake is returned to your 702 Pub balance. For multi-leg accumulator bets, cancelled legs are typically treated as "no-bet" and the remaining legs continue at adjusted odds. Specific voiding rules are detailed in our Terms and Conditions.
702 pub

702 Pub — live Roulette, sports betting, and Filipino favourites all in one place.

Security & Privacy 5 questions

Yes — 702 Pub operates under a valid gaming licence and uses 256-bit SSL encryption to protect every transaction and login session. Your financial data and personal information are secured using the same encryption standard used by Philippine banks. 702 Pub also maintains segregated player funds — your deposited balance is held separately from operational funds at all times.

702 Pub collects only the personal data necessary for account registration, identity verification, and the provision of services. Your data is never sold to third parties. It may be shared with licensed payment processors and regulatory authorities as required by law. Full details on what data we collect, how we use it, and your rights are in our Privacy Policy, which complies with Philippine data protection regulations under the Data Privacy Act of 2012.

Act immediately — contact 702 Pub support via live chat or email support@702pub.xyz and ask for your account to be temporarily frozen while you investigate. Change your password using the "Forgot Password?" flow to lock out any unauthorised user. Check your recent transaction history for any unauthorised deposits, withdrawals, or bets. Never share your OTP, password, or account details with anyone — including people claiming to be 702 Pub staff. Legitimate 702 Pub staff will never ask for your password.

Official 702 Pub communications come from the email domain @702pub.xyz only. 702 Pub will never contact you asking for your password, OTP, or full card details via SMS, email, or social media. If you receive a suspicious message claiming to be from 702 Pub, do not click any links — forward it to support@702pub.xyz so we can investigate. Always access your account directly by typing 702pub.xyz into your browser rather than clicking links in messages.

702 Pub's OTP login system provides a form of two-factor authentication — even if someone knows your password, they cannot log in without access to your registered Philippine mobile number. You can also enable login alerts in your account settings, so you receive an SMS notification every time a new device accesses your account. For maximum security, we recommend using a unique, strong password for 702 Pub and enabling login notifications.
Responsible Gaming 4 questions

702 Pub offers a full suite of responsible gaming tools available free to every player: deposit limits, loss limits, session time reminders, cooling-off periods (1–30 days), self-exclusion (minimum 6 months), and full account activity history. All tools are accessible from your account settings under the Responsible Gaming section. See our dedicated Responsible Gaming page for full details on each tool.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Confirm your choice and your account will be closed for a minimum of 6 months. You will be immediately removed from all marketing lists. Your real-money balance will be returned to your registered payment method. If you need help activating self-exclusion quickly, contact 702 Pub support via live chat or email and we'll process it for you immediately, no questions asked.

702 Pub's support team is available 24/7 and trained to assist players who are concerned about their gambling behaviour. Contact us at support@702pub.xyz or via live chat. We can help you activate responsible gaming tools immediately. For professional counselling or support, the Philippine Amusement and Gaming Corporation (PAGCOR) provides a responsible gaming hotline, and mental health services are available through the National Center for Mental Health (NCMH) at 1553.

All 702 Pub accounts require date of birth submission at registration and are subject to KYC age verification. Our systems flag accounts where the registered age does not match verification documents. Any account confirmed to belong to an underage player is closed immediately with all transactions reversed. If you suspect an underage person is using a 702 Pub account, report it immediately to support@702pub.xyz.
702 pub

702 Pub — Fishing Games, slots, and live casino, available on mobile 24/7 across the Philippines.

Everything You Need to Know About 702 Pub

A comprehensive guide for Filipino players — new and returning.

Whether you're a new player figuring out how to get started or a regular member with a specific account question, this 702 Pub FAQ page is designed to give you clear, direct answers without having to wait for support. We've put together answers to the questions our Filipino players ask us most often — covering everything from the basics of how to register and make your first GCash deposit, to more specific topics like how wagering requirements work or what happens to your bet when a PBA game is postponed.

702 Pub was built with Filipino players in mind from the ground up. That means Philippine Peso transactions only, support for GCash and Maya as primary payment methods, a game library that includes Filipino favourites like Pusoy and Color Game alongside international sports like football and basketball betting, and a support team that speaks both Filipino and English. The FAQ on this page reflects those priorities — answers are written for the Philippine context, not a generic international audience.

If you're new to 702 Pub, the most common starting points are the Register page (account creation takes under two minutes) and the deposits section of this FAQ (GCash deposits are instant and the minimum is just ₱100). The welcome bonus of up to ₱5,000 is automatically applied to your first deposit — no promo code needed, no hoops to jump through.

For existing members, the most frequently asked questions tend to be about withdrawals — specifically, how fast GCash payouts arrive (typically under 10 minutes for verified accounts) and what KYC documents are needed. The answer to both is in the Withdrawals section above. If a withdrawal is taking longer than expected, our 24/7 support team can trace it using your transaction reference number, usually resolving the issue within the hour.

On the responsible gaming side — 702 Pub takes this seriously. Every tool mentioned in the Responsible Gaming section of this FAQ is real, free, and available to activate directly from your account settings right now. If you ever feel that gaming is becoming less fun and more stressful, that's the right time to use a cooling-off period or a deposit limit. Our support team handles these requests with complete respect and zero judgment — that's a promise.

Can't find your answer here? Our 24/7 support team is available via live chat in your account dashboard and by email at support@702pub.xyz — in both Filipino and English. Response time via live chat is usually under 3 minutes.
Support hours: 24 hours a day, 7 days a week including Philippine holidays. No bots — real people, real answers.
Language: 702 Pub support is available in both Filipino (Tagalog) and English. Just start chatting in whichever language is more comfortable for you.

Still Have a Question? Here's How to Reach Us

Multiple ways to get help from the 702 Pub team — always available.

Live Chat
Available 24/7 in your account dashboard. Average response time under 3 minutes.
Open Live Chat →
Email Support
Send detailed questions to support@702pub.xyz. Replies within 2 hours typically.
support@702pub.xyz
Account Help
Login issues, password resets, and deposit/withdrawal queries handled in your account portal.
Go to Account →
Responsible Gaming
Need to set limits or self-exclude? Our team handles these requests immediately, any time.
Learn More →

Popular Help Topics

Jump straight to what you need most.

How to Register
Create your free 702 Pub account in under 2 minutes. GCash mobile number, basic details, OTP verification — and you're in.
Register Free
Withdrawals & Payouts
GCash and Maya withdrawals processed in under 10 minutes for verified accounts. Minimum ₱100, no fees from 702 Pub.
Read FAQ
Welcome Bonus
New members get up to ₱5,000 on their first deposit — automatically credited, no promo code. See the bonus FAQ for full details.
Read FAQ
Games Guide
Football betting, Pusoy, Color Game, Roulette, Bingo, Fishing Games — how each game works and where to find them.
Read FAQ
Account Security
256-bit SSL, OTP login, suspicious login detection — everything 702 Pub does to keep your account safe.
Read FAQ
Responsible Gaming
Deposit limits, self-exclusion, session reminders — all free tools to help you stay in control and keep gaming fun.
Learn More
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Ready to Join 702 Pub?

Your questions are answered — now it's time to play. Register free in under 2 minutes, claim your welcome bonus of up to ₱5,000, and enjoy football betting, Pusoy, Color Game, and more. GCash deposits are instant, payouts are fast.

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